New Hanover County conducts second resident satisfaction survey

Posted October 23, 2014 at 3:29 pm     Category: County ManagerNews Release

UPDATE: The deadline has been extended to Thursday, Nov. 13.

NEW HANOVER COUNTY, NC – How is New Hanover County doing? Help us find out.  New Hanover County is conducting its second Countywide, statistically valid survey of residents.  Watch your mailboxes or visit the County’s website and share your opinion TODAY!

The survey will be mailed to approximately 4,000 randomly selected households, but this year anyone wishing to participate may complete the survey online at NHCgov.com.

The survey is designed to measure residents’ satisfaction and to gather input about issues facing the community.  Survey questions aim to collect data on how residents rate the performance of county government, individual awareness, service-level engagement, and community participation.

“These surveys provide valuable feedback to ensure programs and services implemented and developed are best aligned with the needs of our growing community,”  said County Manager Chris Coudriet. “The results will guide future decision-making, long-range priorities, and strategic planning.”

The County last conducted a citizen survey in 2012, where respondents generally indicated they enjoy living in New Hanover County and would recommend it to others as a great place to visit or live. Survey results will be available on the County’s website in the spring of 2015.

All surveys must be completed or postmarked by Nov. 5.

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Release Contact:

Charles Smith
Public Information Officer
(910) 798-7446

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Communications and Outreach: 230 Government Center Drive, Suite 195 • Wilmington, NC 28403 • Phone 910-798-7461 • Fax 910-798-7277