New Hanover County: Important Hurricane Matthew Updates

Posted October 11, 2016 at 11:57 am     Category: Emergency ManagementEnvironmental ManagementFire RescueNews Release

Burn Ban Remains in Effect

Storm debris should not be burned due to the increased risk for personal injury and property damage. An outdoor burning ban is currently in place for the unincorporated areas of the county, and residents are asked to adhere to the ban for their safety and those around them. The ban will remain in place until further notice. For more information, call New Hanover County Fire Rescue at 910-798-7420.

Free Yard Debris Pick-Up Begins Monday

New Hanover County will begin its free yard debris pick-up service on Monday, October 17. Residents in the unincorporated areas of New Hanover County should have all vegetative debris by their curb beginning Monday. This enables residents to complete yard clean-up throughout the week and weekend. Below is a FAQ for debris pickup:

How do I find out when my neighborhood will be picked up?
A debris pick-up schedule map has been created for residents to view the progress of pick-ups. Starting Wednesday, residents can see their home’s scheduled pick-up date on the map. Once the work has started, the map will also be a resource to show what areas are in progress and what has been completed. The map provides a searchable feature for a home’s address, and clearly outlines what areas are unincorporated.

Do individuals need to call to schedule a pick-up?
No, all unincorporated areas of the county will be served and homeowners do not need to schedule pick-ups.

Will debris in gated communities be picked up?
Yes, but an HOA official from the gated community must schedule a pick-up by calling New Hanover County Environmental Management at 910-798-4400.

Where should I place debris?
Residents should place yard debris neatly within five feet of the curb and away from drainage ditches or storm drains. Debris should be three feet away from your water meter box, fire hydrants, street signs, mailboxes and parked cars.

Can I put debris in bags?
No, debris should NOT be bagged, and larger branches should be cut into twelve-foot lengths or less. The use of paper lawn and leaf bags is permitted, but debris in plastic bags will NOT be picked up.

Will construction debris be picked up?
Only vegetative debris, such as branches and vines, from the storm will be picked up. All other waste, including construction debris, can be brought by homeowners to the New Hanover County Landfill (5210 U.S. Highway 421 North) during regular hours: Monday-Friday from 6:30 a.m. until 5 p.m. and Saturday from 6:30 a.m. until noon.

Is there a cost to bring items to the landfill?
Residents can dispose of vegetative debris at the New Hanover County Landfill, at no cost, now through Saturday, October 15. Beginning Monday, October 17, the cost will be $1.10 per 200 pounds of vegetative debris. For information about how to dispose of non-vegetative waste, visit the Department of Environmental Management’s website or call 910-798-4400 from 8 a.m. until 5 p.m. on weekdays.

President Declares Major Disaster for North Carolina, including New Hanover County

FEMA announced that federal disaster assistance has been made available to the state of North Carolina to supplement state, tribal, and local recovery efforts in the area affected by Hurricane Matthew beginning October 4, 2016, and continuing. This action will make federal funding available to New Hanover County governments and certain private nonprofit organizations. Federal funding is available on a cost-sharing basis for hazard mitigation measures statewide. More inforamtion can be found in FEMA’s press release.


Release Contact:
Jessica Loeper
Communications & Outreach Coordinator

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Communications and Outreach: 230 Government Center Drive, Suite 195 • Wilmington, NC 28403 • Phone 910-798-7461 • Fax 910-798-7277
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