New Hanover County Updates for Hurricane Florence Recovery

Posted October 12, 2018 at 12:53 pm     Category: Emergency NewsRecovery & Resilience

Below are several key updates as New Hanover County residents recover from Hurricane Florence.

Debris Update
New Hanover County has collected 349,833 cubic yards of vegetative debris and 573 cubic yards of construction debris as of Friday, October 12. Currently, residents also have the option to bring vegetative debris to two satellite drop-off sites, located at Veteran’s Park and Ogden Park. Because of declining use, these satellite sites will close on Saturday, October 20 at 5 p.m., and the site’s resources will be redirected to other debris collection efforts.

County residents are encouraged to place their storm-related debris at the curb for collection. Demolition and vegetative debris piles must be kept separate to be collected. Additional information, including a progress map of debris collection, can be viewed at

Residents can bring demolition waste to the New Hanover County landfill, but may experience long wait times due to extremely heavy traffic. At this time, the landfill is not accepting vegetative debris from residents or commercial haulers. Vegetative debris can be taken to commercial facilities for a fee, such as Diversified Biomass at 606 Sunnyvale Drive or SeaSide Mulch at 201 N. Green Meadows Drive.

Property Damage Reporting
Residents who sustained any property damage from Hurricane Florence should submit a property damage report to the New Hanover County Tax Department. Properties that have major damage or repairs that are not completed by December 31, 2018 may be considered for an adjustment in the 2019 tax year. This will not apply to current tax bills, but may apply to tax bills for next year. The online report can be accessed and submitted on the Tax website.

Evacuation & Travel Letter
Residents who need a letter to support insurance claims and applications for assistance can view and print the county’s evacuation and travel letter here. The letter confirms the county’s recommendation for residents to evacuate from the area before Hurricane Florence, and the dangerous travel conditions that prevented residents from returning to the area.

Hurricane Repairs & Permits
Emergency residential building repairs on a single family residence do not require a permit if the cost is $15,000 or less. However, a permit for electrical, mechanical and/or plumbing work will be required, per the state building code; and those trade permits will be given by the county at no cost for emergency damage repairs through November 30.

The county’s Building Safety Department at the Government Center is open Monday-Friday, 7:30 a.m.-5 p.m., and Saturday, October 13 from 12 p.m.-5 p.m. Building Safety’s satellite office at 1121 N. Lake Park Blvd, Carolina Beach, is open Monday through Friday, 8 a.m. to 4:30 p.m. Visit the Building Safety website for additional details.

Burn Ban and Fire Prevention Week
A burn ban is still in place for New Hanover County, following Hurricane Florence and Tropical Storm Michael. There is an increased risk for injury and for property damage with the storm debris that remains, and the ban will remain in effect while debris removal continues. As a reminder, there is a permanent burn ban within the City of Wilmington.

New Hanover County Fire Rescue (NHCFR) actively participated in the National Fire Protection Association’s (NFPA) Fire Prevention Week throughout this week, reminding residents to “Look. Listen. Learn. Be aware. Fire can happen anywhere.” They partnered with the library, Miracle League, and local businesses to help educate the public about basic, but essential, ways to quickly and safely escape a home fire. View NHCFR’s Facebook and Twitter pages for important tips and reminders for fire safety.


New Hanover County has been declared a federal disaster area as a result of Hurricane Florence, so residents may be eligible for FEMA Individual Disaster Assistance. Residents, including renters who have been displaced from their home can also apply for FEMA’s housing assistance. For more information, visit or call 1-800-621-3362. Visit for additional recovery and relief information.

Media Contact: 910-798-7422

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Communications and Outreach: 230 Government Center Drive, Suite 195 • Wilmington, NC 28403 • Phone 910-798-7461 • Fax 910-798-7277
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