Important Updates from New Hanover County

Posted September 6, 2019 at 11:09 am     Category: Emergency News

NEW HANOVER COUNTY, NC – Hurricane Dorian passed by the coast of New Hanover County in the early morning hours Friday, and the County is now working on recovery efforts. Below are several important updates for our community.


New Hanover County Building Safety and Landfill crews began assessing the damage from Hurricane Dorian Friday morning. These assessments will inform debris pick-up plans for the unincorporated areas of the county. Guidance for debris removal will be provided to residents when details are finalized.

Residents can self-report damage to the New Hanover County Tax Department by visiting and submitting a Hurricane Dorian Property Damage Report.


The public will be able to bring debris from Hurricane Dorian to New Hanover County’s Landfill beginning Friday, September 6 from 12 p.m. to 5 p.m. The landfill will be open extended hours Saturday, September 7 from 6:30 a.m. to 5 p.m. Normal operating hours at the landfill will resume on Monday, September 8.

Volunteer and Donations Information

New Hanover County is helping to support New Hanover Disaster Coalition and their efforts for donation and volunteer management. Individuals and organizations that wish to volunteer for, or donate to, hurricane relief efforts in New Hanover County should visit and click the Dorian Resources tab.

Residents who are seeking assistance can also use this contact information to receive help.


New Hanover County is currently providing logistical support to World Central Kitchen as plans are being finalized for community feeding efforts. As times and locations are determined information will be posted to


Below are several safety reminders we encourage the community to be aware of:

  • Do not drive around any road barricades – they are up for your safety. Driving through floodwaters is extremely dangerous because it may be deeper than you think. If you are driving and come upon floodwaters, stop, turn around and go another way.
  • If you have to be on the road, treat all non-working traffic signals as a four-way stop.
  • Use caution around low-hanging power lines.
  • As you start to clean up from the storm, wear protective clothing and gear for debris clean up.
  • Take precaution when using a chainsaw by wearing appropriate protective gear, making sure bystanders are a safe distance away and following manufacturer’s instructions.
  • Avoid contact with power lines and take extra care in cutting trees or branches that are bent or caught under something else.
  • Don’t walk through standing flood waters. Keep in mind that floodwater often carries germs and other dangerous debris.
  • If your power is out, do not use a generator inside your home or garage, even if doors and windows are open. Only use generators outside, more than 20 feet away from your home, doors, and windows.


New Hanover County will conduct a media briefing today, September 6, at noon, at the New Hanover County Government Center (230 Government Center Drive) in the NHCTV studio. Media should enter the West entrance of the building to be escorted to the NHCTV studio. The briefing will be aired live on the county’s Facebook page; and an archive of briefings can be found at

New Hanover County Emergency Management continues to operate the Emergency Operations Center. Anyone with questions can call the public information hotline telephone number at (910) 798-6800. The latest information regarding Hurricane Dorian can be found on the county’s website, and on the county’s Facebook and Twitter pages.


Media Information Line: 910-798-6876

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Communications and Outreach: 230 Government Center Drive, Suite 195 • Wilmington, NC 28403 • Phone 910-798-7461 • Fax 910-798-7277