Well water safety, mosquito control, safety tips & more from New Hanover County

Posted September 9, 2019 at 5:34 pm     Category: Emergency News

NEW HANOVER COUNTY, NC – New Hanover County Health and Human Services is providing tips and tools to help residents and businesses clean up and stay safe after Hurricane Dorian.


The county’s Environmental Health team is providing free well test kits. Residents can pick up kits at the Public Health Department at 2029 S. 17th Street, or at the Development Services Center in the Government Center at 230 Government Center Drive.

Staff will be in contact with well and septic permit applicants who may experience a delay because of Hurricane Dorian. Applicants can view the status of permit applications on the COAST portal, or contact Environmental Health at 910-798-6667.

For questions or concerns about commercial or residential wells or septic systems, call 910-798-6664.


Free larvicide tablets are available for residents to use to prevent mosquito breeding in standing water. Tablets should only be used in standing water, not flowing water like a stream or river. Larvacide tablets can be picked up at the Public Health Department at 2029 S. 17th Street, or at the Development Services Center in the Government Center at 230 Government Center Drive.

To learn more about mosquito control in New Hanover County, visit the New Hanover County Mosquito Control webpage.


  • Wear protective clothing and gear for debris clean up
  • Take precaution when using a chainsaw. Wear protective gear, make sure bystanders are a safe distance away and follow manufacturer’s instructions.
  • Wear rubber boots and gloves when walking in standing water to prevent infectious diseases, chemical, bacteria and/or other harmful pollutants
  • Cover open wounds if in contact with standing water to prevent infection
  • Wash hands with soap and water after contact with standing water
  • Make sure your Tetanus vaccination is up to date. To get a Tetanus vaccine, call Public Health at 910-798-6500.


According to the North Carolina Department of Health and Human Services, a waiver from the U.S. Department of Agriculture will allow the issuance of the remainder of September’s Food and Nutrition Services on September 7, 2019 in counties impacted by Hurricane Dorian.

Additionally, DHHS has authorized the remote/automatic issuance of WIC food benefits for participants in areas affected by Hurricane Dorian. WIC Participants can confirm this issuance by calling the eWIC customer service telephone number at 844-230-0813, or by accessing their account at www.mybnft.com. Read the press release from NC DHHS here.

Due to the small amount of debris as a result of Hurricane Dorian, county-wide debris collection will not take place. Residents can bring debris to the landfill (view hours of operation here), as they typically do with regular yard and home maintenance. There is no burn ban in place, but residents in the unincorporated area who plan to burn debris must apply for a free permit to burn at NCForestService.gov.

Residents who need help with cleanup can request assistance through partners of the New Hanover Disaster Coalition on their website.


New Hanover County’s emergency operations is no longer activated, and county offices and attractions opened for regular business on Monday, September 9. For additional information, visit EmergencyNHC.com or contact the New Hanover County Hurricane Recovery Coordination Office at 910-798-7007.

Media Contact: 910-798-7422

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Communications and Outreach: 230 Government Center Drive, Suite 195 • Wilmington, NC 28403 • Phone 910-798-7461 • Fax 910-798-7277
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