Get free tax preparation and filing through the Senior Resource Center’s Volunteer Income Tax Assistance program

Posted January 31, 2020 at 10:03 am     Category: News ReleaseSenior Resource Center

NEW HANOVER COUNTY, NC – New Hanover Residents can receive free tax preparation and filing by a trained and IRS-certified volunteer through the New Hanover County Senior Resource Center.

The Volunteer Income Tax Assistance (VITA) service will be available January 31 through April 15 for all residents, regardless of age, at the following locations:

Friday, January 31 – Wednesday April 15, 2020

    • New Hanover County Senior Resource Center (2222 S. College Road, Wilmington)
      • Hours:
        January 31 – March 6: Mon., Wed. & Fri., 9 a.m.-4 p.m.; Tues. & Thurs., 11 a.m.-6 p.m.

        March 9 – April 15: Times are to be determined due to construction at the Senior Resource Center. New times will be announced closer to March 9.

Monday, February 3 – Wednesday, April 15, 2020

    • New Hanover County Downtown Library (201 Chestnut Street, Wilmington)
      • Hours: Mon.-Fri., 9:00 a.m.-1:30 p.m.Saturday, February 1 – Wednesday, April 15
    • Town of Carolina Beach (300 Cape Fear Blvd., Carolina Beach)
      • Hours: Mon.-Fri., noon-4 p.m.; Sat., 8 a.m.-noon

“Last year we filed more than 5,000 federal and state returns, totaling more than $2.5 million in refunds for our residents,” said New Hanover County Senior Resource Center Director Amber Smith. “Our certified tax preparer can answer questions and help prepare personal income taxes. The VITA program is a great resource for our community.”

There are no pre-scheduled appointments, but individuals can sign up, in person, for a time slot beginning at 8 a.m. each morning. After signing up, individuals can leave and return 20 minutes before their scheduled time.

Taxpayers should bring the following documents:

  • Photo I.D. for taxpayer and spouse
  • Social Security cards or equivalent for ALL taxpayers and dependents
  • Proof of health insurance coverage:  Forms 1095A, B or C; Marketplace exemption letter
  • Copy of last year’s income tax return
  • Income documents—Forms W2, SSA, 1099R, 1099G W2G, other 1099 forms, self-employment income, or documents relating to any other income
  • Brokerage statements—sale of stock and bonds
  • Educational expenses
  • If you want to itemize expenses you will need: Detailed list and receipts for medical expenses, charitable contributions, real estate taxes and mortgage interest (form 1098)
  • For direct deposit of refund, you will need a check or deposit slip from your bank with the routing number for your account

The VITA program cannot assist with past year returns or amended returns until March 2020, nor can it assist with rental income, clergy returns, casualty or theft losses or returns with inherited property.

For more information, including program restrictions and allowances, visit the Senior Resource Center website or call 910-798-6406.


Media Contact
Kate Oelslager

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Communications and Outreach: 230 Government Center Drive, Suite 195 • Wilmington, NC 28403 • Phone 910-798-7461 • Fax 910-798-7277
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