NEW HANOVER COUNTY, NC – New Hanover County, after a national search, has appointed Tonya Jackson to serve as the new Social Services director within the Health and Human Services agency beginning on December 1, 2020. Jackson is currently the county’s Social Services assistant director for economic and family services, a role she has served in for three years.
“Tonya is a dedicated public servant, having worked in the health and human services field for 20 years in New Hanover, Brunswick, and Guilford counties,” said County Manager Chris Coudriet. “She has a successful track record of developing innovative processes that have been recognized as best practices throughout the state. And she most recently led the county’s initiative to provide $1.3 million in COVID-19 child care and housing assistance to those who need it most, a program that has now been replicated in other counties across the state. I am so pleased that she has been able to grow within our organization and take on an even greater leadership role as the director.”
Before joining New Hanover County’s team, Jackson served as a manager for Brunswick County Social Services and also managed the Brunswick County Public Housing Agency. Prior to that, she worked for Guildford County Social Services for 15 years, serving as a program manager in the Adult Services and Economic Services divisions for eight of those years. She holds a Bachelor of Science degree in Business Management from Guilford College and a Masters of Business Administration degree, with a focus on public administration, from Strayer University.
“I am honored to be selected for this role as director, and to have the opportunity to lead the social services work as part of our consolidated Health and Human Services agency,” said Jackson. “I have worked at all levels of the social services industry, and I understand and appreciate our staff’s incredible commitment to the community we serve. I am proud of the work our agency does, and I look forward to even more collaboration internally and with our community partners to ensure we serve the needs of our diverse community in the best ways possible.”