Update: ALL APPOINTMENTS ARE FULL. As additional vaccine supply is received, the county will open additional appointments to ensure that even more people who are eligible can receive the vaccine. Residents can sign up for COVID-19 updates here and will receive a notification when new appointments are available.
Original Post – February 9, 2021, 1:30 p.m.:
Appointments are now open for adults 65 and older and healthcare workers to receive the COVID-19 vaccine through New Hanover County Public Health, and can be made by calling the Coronavirus Call Center at 910-798-6800 or online at signupgenius.com/go/nhcvaccine.
Public Health has opened 800 vaccine appointments for Thursday and Friday of this week, with an additional 200 doses being utilized for targeted outreach efforts to home-bound seniors and others in the community.
The 800 general appointments are split between the call center and online scheduler, so residents are able to access the available appointments through both avenues depending on their preference.
Appointments are expected to book quickly, and we ask for the community’s continued patience as the county works to get as many people vaccinated as our supply will allow.
Booking Online: signupgenius.com/go/nhcvaccine
For the online scheduling system, only one appointment can be made at a time and a unique email is required for each appointment (if someone doesn’t have an email address, they can call the coronavirus call center at 910-798-6800 to book an appointment). After selecting a location and time from the scheduling system, the appointment will be held while entering contact information, including verification of the person’s vaccine group (Groups 1 and 2 are currently eligible). The online scheduler is available in English and Spanish.
Booking by Phone: 910-798-6800
Here are a few tips and reminders for those scheduling appointments by phone:
- If you call and experience a busy signal, please call back. A busy signal indicates that all available lines are full, but the call center is still operational. So continue calling back until the line rings.
- When the line rings, you will first hear an informational message and then you will need to stay on the line for the next available call center operator. You may have to wait on hold for a bit, depending on how many people are in the queue ahead of you, so please be patient.
- Spanish interpreters are available in the call center to assist with booking appointments.