New Hanover County drive-thru Medicaid Health Plan and Resource Fair rescheduled to May 1

Posted April 20, 2021 at 3:53 pm     Category: News ReleaseSocial Services

Due to forecasted inclement weather, this event has been RESCHEDULED to Saturday May 1, from 10 a.m. to 2 p.m. at the New Hanover County Health and Human Services building located at 1650 Greenfield Street.

NEW HANOVER COUNTY, NC  New Hanover County Health and Human Services’ (HHS) Department of Social Services will host a drive-thru Medicaid enrollment event and community resource fair on Saturday, May 1 from 10 a.m. to 2 p.m. at the HHS building at 1650 Greenfield Street in Wilmington. Medicaid health plan representatives, as well as community organizations will be available to provide assistance. 

North Carolina’s Medicaid Transformation will begin July 1, 2021 and shift NC Medicaid from a fee-for-service to a managed care model. Under managed care, the state contracts with insurance companies and pays a predetermined set rate per enrolled person to provide all Medicaid services. Most Medicaid beneficiaries need to choose a standard health plan by May 14, ahead of the July 1 start date. Those who do not choose a health plan will be automatically enrolled in a plan. (Behavioral Health I/DD Tailored Plans are scheduled to launch July 1, 2022).  

“Medicaid Transformation is a change because beneficiaries have never had to choose a health plan before, so we want our 23,000 local Medicaid recipients to get the information they need to make the best choice for them and their family,” said Department of Social Services Director Tonya Jackson. “Moving to a managed care model will provide consistency in care and services available, and recipients of Medicaid now have the opportunity to enroll in a plan that best meets their needs. People who should choose a Medicaid plan by May 14 have been sent information and reminders in the mail, and this event is an opportunity to speak with health plan representatives and get support from other community partners. We are excited to be able to provide access to all of these resources while maintaining safety and distancing for COVID-19. 

Attendees to the drive-thru Medicaid enrollment and community resource fair on May 1 will enter the Health and Human Services parking lot from Greenfield street, and drive around the building to different stations (see layout of the event here). Residents using public transportation may also walk up to the event. Attendees do not have to be Medicaid recipients to attend and resources available include: 

  • All five approved NC Medicaid Health Plans (This is just for current Medicaid recipients. Attendees cannot apply to receive Medicaid at this event.); 
  • Eligibility and enrollment information for economic assistance programs from the Department of Social Services, including Emergency Rental Assistance; 
  • Snack bags from NourishNC; 
  • Children’s books from the New Hanover County Public Library; 
  • Safety information from New Hanover County Fire Rescue; 
  • Resources from the Senior Resource Center; 
  • Hurricane and emergency preparedness tools from New Hanover County Emergency Management; and 
  • Information from Cape Fear Health Net. 

Residents will also be able to receive the Moderna vaccine at this event, with no appointment needed. Second dose information will be provided at the time of receiving the first dose.

For more information on Medicaid Transformation, visit, or call 1-833-870-5500. Medicaid recipients may also visit the New Hanover County Health and Human Services building during operating hours to speak with an NC Medicaid Transformation broker by phone. Medicaid providers can view the Provider Playbook here  

For information on applying for Medicaid, visit 


Media Contact:
Kate Oelslager

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