NEW HANOVER COUNTY, NC – New Hanover County 911 Communications presented its Mary Antley Telecommunicator of the Year Award on Wednesday to Telecommunicator Nina Britt, who has been with the department since 2015.
“It is the little things that define the difference between success and failure, and seconds in public safety can define outcomes,” said 911 Director Hope Downs. “Nina has shown that she can remain steady, not allow emotions to overcome her responsibility, and save lives in her role as a telecommunicator. She was nominated by her colleagues for this award because of her work ethic and dedication to public safety, as well as her response, radio discipline and true care during a recent incident when a law enforcement officer was involved in a hit and run incident.”
911 Communications presented this award during National Telecommunicators Week, which is a time to recognize and celebrate the 911 public safety staff dedicated to serve the public, help save lives and keep our community safe. They are a lifeline between the call for need and the responders, and are always there to answer the call – 24 hours, seven days a week, through holidays and all emergencies.
The Telecommunicator of the Year Award is named after former 911 Telecommunicator Mary Antley who was focused on keeping the center growing and developing the best telecommunicators in the profession.