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Volunteers needed for income tax assistance programs

Posted November 5, 2021 at 1:16 pm     Category: News ReleaseSenior Resource Center

NEW HANOVER COUNTY – Filing taxes can be confusing, but two programs in New Hanover County are looking for dedicated individuals to guide fellow citizens through the process.

The Volunteer Income Tax Assistance program (VITA) and AARP Tax Aide program are seeking adult volunteers to assist individuals and families prepare and electronically file their simple Federal and North Carolina tax returns.

“Last year, volunteers with the Retired and Senior Volunteer Program and the Volunteer Income Tax Assistance program helped more than 2,900 individuals in the area file their taxes,” said Senior Resource Center Director Amber Smith. “The help these volunteers provide is so crucial, especially for those in need of assistance. We certainly hope to have some new volunteers who are willing to help so we can reach even more folks in need of this service this year.”

The VITA program operates out of the New Hanover County Senior Resource Center (2222 S. College Rd, Wilmington) and the Town of Carolina Beach (300 Cape Fear Blvd, Carolina Beach), while the AARP Tax Aide program is available at the New Hanover County Main Library (201 Chestnut Street, Wilmington).

Each program needs volunteers to serve as intake specialists and tax preparers. Intake specialists meet and screen potential clients to determine if they are eligible for this service. Please note that no tax preparation is done by intake volunteers.

Volunteer tax preparers will receive IRS-approved training and IRS certification. Training starts in November with self-study work before transitioning to classroom and computer training in January. Training concludes with practical exercises that focus on preparing sample returns on IRS-provided software wrapping up the training process.

The tax filing process will begin sometime in late January or early February and will continue through April 15. Volunteers are asked to commit to working at least four hours per week to help those in-need.

For information on how you can volunteer to lend a hand, contact Becky Doherty at the New Hanover County Senior Resource center at 910-798-6406 or bdoherty@nhcgov.com. You can also contact Bonnie Nelson with   by calling 336-253-1904.

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Communications and Outreach: 230 Government Center Drive, Suite 195 • Wilmington, NC 28403 • Phone 910-798-7461 • Fax 910-798-7277
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